Last updated: January 7, 2026
At Cost Signal, we want you to be satisfied with your subscription. This Refund Policy explains our refund process and your rights.
We offer a 30-day money-back guarantee. If you are not satisfied with your subscription, you will receive a full refund within 30 days of your purchase date. Refunds will be processed within 5-10 business days.
To request a refund, please:
Alternatively, you can cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period.
Refunds are processed through Paddle, our payment processor. Refunds typically appear in your account within 5-10 business days, depending on your payment method and financial institution.
Cancellation: You can cancel your subscription at any time. Cancellation stops future charges but does not refund past payments. You will continue to have access until the end of your current billing period.
Refund: A refund returns money for a past payment. Under our 30-day money-back guarantee, you will receive a full refund within 30 days of your purchase date.
If you have questions about our refund policy or need to request a refund, please contact us through your account settings or use the Feedback page. We aim to respond to all refund requests within 48 hours.
This refund policy is part of our Terms of Service. By using Cost Signal, you agree to this refund policy.